Privacy Policy
Introduction
We take your privacy seriously at Lucky Hippo Casino. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services. It also outlines your rights under data protection laws.
Purpose of the Privacy Policy
This policy is designed to inform users about their data rights and how we handle their personal information. We want to be transparent with you about what happens to your data when you use our platform.
Scope of Application
This Privacy Policy applies to all users of our services, including those who register an account or simply visit our website. By using our site and services, you agree to the practices described in this policy.
Consent Clause
By using our site and services, you consent to the collection, use, storage, and disclosure of your personal information as outlined in this Privacy Policy.
Data We Collect
- Personal Information: name, email, date of birth, address, etc.
- Account Info: username, password, payment details
- Technical Data: device info, IP address, browser type, cookies
- Usage Data: site activity, login logs, game interactions
How We Use Your Data
- Creating and managing accounts
- Processing deposits and withdrawals
- Providing customer support
- Bonus eligibility and responsible gambling monitoring
- Improving the site and personalizing the user experience
- Fulfilling legal and regulatory obligations
Cookies and Tracking
We use cookies to collect data about your interactions with our website. There are three types of cookies:
- Essential Cookies: necessary for the proper functioning of the site
- Analytics Cookies: help us understand user behavior and improve the site
- Marketing Cookies: used by third-party providers to personalize ads
You can manage or disable cookies through your browser settings.
Legal Basis for Processing
- Contractual necessity: to provide you with our services
- Legal obligations: to comply with laws and regulations
- Legitimate interests: to improve our services and personalize the user experience
- User consent: when you explicitly agree to share your data with us
Data Sharing and Disclosure
- Payment processors
- Gaming providers
However, we do not sell personal data. We may disclose data where legally required.
Data Storage and Retention
- Legislative requirements
- Contractual obligations
- Business needs
Security Measures
- SSL encryption
- Access controls
- Authentication processes
- Monitoring for unauthorized access
Your Rights
- Access, update or delete your data
- Withdraw consent or object to processing
